Vivo international calls: how to dial and what it costs
Vivo’s own international code is 15. Vivo customers can also choose Embratel’s 21 on any call: Embratel publishes a price for calls from Vivo phones, which is what the table shows.
How to make an international call with Vivo
- 1
Dial 00 to start an international call.
- 2
Dial 15, Vivo’s carrier code.
- 3
Dial the country code, without the + (1 for the US, 351 for Portugal).
- 4
Dial the area code and the number, without the leading 0.
Example, a Portuguese mobile: 00 15 351 912 345 678
What a minute costs with Vivo, and on Hyallo
Vivo’s prices for code 15 are on Vivo’s site, linked below. The 21 prices include taxes for São Paulo at normal hours; billing starts at 30 seconds, then every 6 seconds.
| Destination | Vivo, postpaid, via 21 | Vivo, prepaid, via 21 | Hyallo, landline | Hyallo, mobile |
|---|---|---|---|---|
 United States of America (USA) | R$ 1,70 | R$ 2,97 | R$ 0,10 | R$ 0,10 |
 Canada | R$ 3,66 | R$ 2,97 | R$ 0,15 | R$ 0,15 |
 Portugal | R$ 2,94 | R$ 4,00 | R$ 0,10 | R$ 0,20 |
 Spain | R$ 3,66 | R$ 4,00 | R$ 0,15 | R$ 0,50 |
 Italy | R$ 3,66 | R$ 4,00 | R$ 0,15 | R$ 0,40 |
 United Kingdom | R$ 3,66 | R$ 4,00 | R$ 0,10 | R$ 0,95 |
 France | R$ 3,66 | R$ 4,00 | R$ 0,35 | R$ 0,60 |
 Germany | R$ 3,66 | R$ 4,00 | R$ 0,15 | R$ 0,40 |
 Japan | R$ 3,66 | R$ 4,00 | R$ 0,35 | R$ 0,40 |
 Argentina | R$ 2,52 | R$ 4,00 | R$ 0,10 | R$ 3,30 |
 Mexico | R$ 3,66 | R$ 4,00 | R$ 0,10 | R$ 0,10 |
 Chile | R$ 2,52 | R$ 4,00 | R$ 0,15 | R$ 0,20 |
 China | R$ 3,66 | R$ 4,73 | R$ 5,10 | R$ 5,10 |
 Angola | R$ 3,66 | R$ 4,73 | R$ 3,80 | R$ 7,10 |
Vivo, postpaid, via 21 prices from Plano Básico DDI 21 (Embratel/Claro) (effective June 6, 2025), read on October 8, 2026. www.claro.com.br
Vivo, prepaid, via 21 prices from Plano Básico DDI 21 (Embratel/Claro) (effective March 1, 2016), read on October 8, 2026. www.claro.com.br
Vivo’s own prices for code 15: Vivo 15 international prices
Hyallo prices for a sample number of each kind, with Hyallo’s default caller ID, checked on October 8, 2026, converted at R$ 5 per US$ 1. Your exact price is shown before you dial.
When Hyallo is cheaper than Vivo
- Cheaper for landlines and mobiles: United States of America (USA), Canada, Portugal, Spain, Italy, United Kingdom, France, Germany, Japan, Mexico, Chile.
- Cheaper for landlines, not for mobiles: Argentina.
- Vivo costs less: China, Angola.
Questions about Vivo international calls
What is Vivo’s code for international calls?
15. Dial 00, then 15, then the country code and the number: for a US number, 00 15 1 and the 10 digits.
How much does it cost to call the US with Vivo?
R$ 1,70 per minute with Vivo (postpaid, via 21). On Hyallo the same call costs R$ 0,10 per minute.
Can I use another carrier’s code?
Yes. In Brazil you choose the long-distance carrier on every call by its code, so a Vivo customer can also dial Embratel’s 21. Some prices, such as TIM’s 41 promotion, apply only to that carrier’s own customers.
Do I pay for a call nobody answers?
On Hyallo, no: you pay only for connected minutes, counted per started minute. Carriers bill answered calls with their own minimums (Embratel: 30 seconds, then every 6 seconds).