How to call UPS from abroad
UPS's number +1 800-742-5877 is a US toll-free number, so it usually can't be dialed from a foreign phone. With Hyallo you call it from your browser for $0.02 a minute.
UPS phone numbers
Customer service
US toll-free+18007425877Hours: Mon–Fri 7 a.m.–11 p.m. ET, Sat 8 a.m.–8 p.m. ET
From Hyallo: $0.02/min
Source: UPS's websiteInternational shipping support
US toll-free+18007827892Hours: 24 hours a day, 7 days a week
From Hyallo: $0.02/min
Source: UPS's website
Calling UPS from outside the US
UPS in the US has a dedicated International Shipping Support line, 1-800-782-7892, open 24/7. It is the one to call about a shipment crossing a border, such as customs holds, duties or a package leaving the US. General questions go to 1-800-742-5877 during the published hours. Both are US toll-free numbers, so from abroad you need a service like Hyallo to reach them.
How to call UPS with Hyallo
- 1
Open Hyallo in your browser and sign in with your email.
- 2
Dial 8007425877 with the United States selected, or press the call button on this page to fill it in.
- 3
Follow UPS's phone menu with the keypad. You pay $0.02 per minute of connected time.
Questions about calling UPS
Can I call UPS's toll-free number from outside the US?
Usually not from a foreign phone line: US toll-free numbers are set up for callers inside the US, and many carriers abroad can't connect to them or bill them as international calls. Hyallo places the call through a US carrier, so it reaches +1 800-742-5877 the way a call from inside the US would.
How much does it cost to call UPS with Hyallo?
$0.02 per minute to +1 800-742-5877, billed per started minute of connected time, hold included. Unanswered calls are free. Your first 1-minute call is free.
When can I call UPS?
UPS's website lists these hours for +1 800-742-5877: Mon–Fri 7 a.m.–11 p.m. ET, Sat 8 a.m.–8 p.m. ET.
Is Hyallo part of UPS?
No. Hyallo is an independent calling service and is not affiliated with UPS. We show the number exactly as UPS publishes it on its own website.